Crafters Companion > Delivery Information – USA & Canada

Delivery Information – USA & Canada

Shipping to the US

Due to surcharges by our distribution partners, caused by disruption to their networks, we have added a small increase to our US shipping costs.

We know that crafting can be a great distraction at this time and we are working round the clock to keep Crafter’s Companion trading as normal. We have put appropriate social distancing measures in to our warehouse, and parcels are being shipped in 5 to 7 business days. Your parcels will arrive as normal, but please allow some additional time for carrier networks. Please note that our US call centre is temporarily closed. You can contact our customer service team via our contact form: https://www.crafterscompanion.com/contact

Shipping OptionBasket Total (after discounts)Cost
Tracked Courier Delivery (5 to 12 days)$0 – $99.95
$100+
$9.95
FREE

Shipping to Canada

Due to surcharges by our distribution partners, caused by disruption to their networks, we have added a small increase to our Canadian shipping costs.

Shipping OptionBasket Total (after discounts)Cost
Tracked Courier Delivery (5 to 12 days) $0 – $99.95 (US Dollars)
$100+ (US Dollars)
$14.95 (USD)
FREE

Important notice: In periods of high order volume, orders may not be able to be shipped on a next working day basis, although every effort will be made to do so.

Please note: 

We are unable to send parcels to PO BOX addresses.

We are currently unable to send any aerosols (including our sprays) to the US, the Canary Islands, Gibralter, Malta and Iceland.

In the event that we are unable to fulfil any items from our clearance section a refund will be issued but no notification email will be sent.